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GENIUS AI™

Migrate legacy contact centers in hours,
not years.

Legacy IVR migration, reimagined. Cut costs by up to 70% versus rebuilding on old infrastructure.

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Driving results across teams.

Memory & Context

Persistent memory and context windows across long-running migrations.

RAG Retrieval

Ground agent responses in your own documentation and knowledge base.

Memory & Context

Persistent memory and context windows across long-running migrations.

RAG Retrieval

Ground agent responses in your own documentation and knowledge base.

We value your trust.

Security and compliance, built into every layer of Genius AI™.

SOC 2*

GDPR

ISO 27001*

HIPAA*

* Certification in progress

Not sure what to ask? Use our checklist.

Frequently asked questions.

With Genius AI™, most migrations complete in hours, not years, versus the months or years legacy migration projects typically take.

Genius AI™ cuts costs by up to 70% versus rebuilding on old infrastructure.

Genius AI™ is built for legacy contact centers, such as Avaya and Genesys Engage, moving to Genesys Cloud CX, Amazon Connect or ContactVerse NEXXOS™.

AWS Connect, Genesys Cloud CX, NICE InContact, Five9, Microsoft, and Salesforce AgentForce, with more added regularly.

Yes. Genius AI™ includes a Prompt Registry to version, test, and roll back prompts across every deployed agent, an MCP Gateway to connect agents to external tools and data sources, and multi-tier routing across model tiers by cost, latency, and complexity.

GDPR is in place which most UK small businesses need; SOC 2, ISO 27001 and HIPAA are certifications in progress.

Ready to migrate with Genius AI™?

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