AI KNOWLEDGE HUB

AI, explained simply.

AI, explained simply.

AI, explained simply.

Practical guides, short videos and quick tools to help any business use AI with confidence. No jargon. No hype.

START HERE

Four simple steps

Four simple steps

Four simple steps

Wherever you are with AI today, there is a next step.

01

01

Understand AI

See where AI can save you time and win more customers.

02

02

Build skills

Practical, step-by-step ways to get your team using AI.

03

03

Use AI safely

Simple rules to protect your customers and your data.

04

04

Grow with AI

How businesses like yours turn conversations into growth.

TRY IT YOURSELF

Two-minute checks

Two-minute checks

Two-minute checks

Quick, friendly tools. No sign-up needed.

Should I use AI for this task?

Answer three quick questions and get a plain-English recommendation in under two minutes.

Coming soon

Is my business ready for an AI front desk?

Five simple questions about your calls, your team and your customers. See where to start.

Coming soon

WATCH AND LEARN

Short videos, big ideas

Short videos, big ideas

Short videos, big ideas

Around a minute each. Watch on your phone between meetings.

Video coming soon1:30
Understand AI
What is an AI front desk?
In 90 seconds: what an AI front desk does, what it does not do, and how it differs from a receptionist or a call centre.

FEATURED GUIDE

How do I choose an AI supplier I can trust?

How do I choose an AI supplier I can trust?

Twelve plain-English questions to ask any AI provider, with our own honest answers. Use it on us, and on everyone else.

01

Where is my data stored?

02

Who can see my data?

03

Will you use my data to train your AI?

04

Is my data encrypted?

05

Is my data kept separate from other customers’?

06

Which certifications do you hold?

07

Will you sign a Data Processing Agreement?

08

Which other companies handle my data?

09

What happens if something goes wrong?

10

Can you show me the evidence?

11

How do I stop the AI saying the wrong thing?

12

Who do I talk to when I need help?

GUIDES

Short guides you can use today

Short guides you can use today

Short guides you can use today

Written in plain English, with real examples. Each takes three to six minutes.

Use AI safelyHow do I choose an AI supplier I can trust?Twelve plain-English questions to ask any AI provider, with our own honest answers.6 min readRead the guide →Build skillsHow to test an AI front desk before your customers callA simple test plan using your own real calls, so you find the problems before your customers do.3 min readRead the guide →Understand AIFive everyday jobs AI can take off your plateQuick wins you can try this week, from answering common questions to covering out-of-hours calls.3 min readRead the guide →Build skillsWhen the AI can’t help: handing over to a humanWhat a good hand-over looks like, and how to set one up so customers never have to start again.3 min readRead the guide →Grow with AIWhat an AI front desk costs, and how to judge itHow to compare suppliers on cost when prices differ, and what questions give you a fair comparison.3 min readRead the guide →Understand AIThe real cost of a missed callWork out what unanswered calls are costing your business, with one simple sum and no guesswork.3 min readRead the guide →Understand AIAI front desk, receptionist or call centre?What each one does well, what each one costs you in time, and which fits your business.3 min readRead the guide →Build skillsHow to brief your AI front desk in five stepsDescribe your business in plain language and get an agent that sounds like you.3 min readRead the guide →Use AI safelyCertifications and compliance, in plain EnglishWhat the letters mean, what to ask a supplier, and what our own position is today.3 min readRead the guide →Grow with AIIs your AI working? What to measureThree simple numbers that show whether AI is helping you win and keep customers.3 min readRead the guide →Grow with AIFrom one job to five: growing safelyHow to add jobs and channels one step at a time, without losing control of what your AI says.3 min readRead the guide →

FAQ

Common questions

Common questions

Common questions

Short, honest answers to what people ask us first.

No. A small team can start with one simple job, such as answering calls, and add more over time. NEXXOS is built for businesses of every size.
Answer calls and messages when you can’t, book appointments and capture details so nothing gets lost. Start with the one job that costs you the most time.
That’s fine. Use the guides, videos and checks on this page. You don’t need to sign up for anything.
It can be, if you ask the right questions. Read our guide, 12 questions to ask any AI provider, and visit our Trust Centre.
No. You describe your business in plain language and test it before any customer calls.
Yes. NEXXOS works on the number you already own.

Wondering if AI is safe for your business?

See how we protect your data, and what you can ask us for.

Want to see it working for your business?

Want to see it working for your business?

Want to see it working for your business?