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NEXXOS™

Your AI front desk, built to grow your business.

The AI-native contact center OS for SMBs and enterprises. Build and run AI agents across voice, video, chat, WhatsApp and social media, on the number you already own.

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CHANNELS

Voice, video, WhatsApp, web chat and outbound, all run by one agent.

Pick a channel to see how the same agent (same knowledge, same rules, same escalation path) shows up wherever the customer is.

Answer every call, at any volume.

A voice agent that picks up instantly, understands what the caller wants, and either completes the task or hands it to a human with the full context attached.

Natural turn-taking with interruption handling
Caller verification before anything sensitive is shared
Live actions into your CRM, booking and ticketing systems
Full transcript, sentiment and outcome logged per session

Inbound voice · session logLIVE

Incoming call · +44 ••• ••• 418Routed to: Bookings agent

2sAnswer time

VerifiedCaller identity

PositiveSentiment

Illustrative interface and transcripts. Not a live product recording.

Channels on one platform

Agent brain behind all of them

24/7

Answered, with no queue

100%

Sessions logged with transcript

HOW IT WORKS

Describe the job, connect your systems, test it, then go live.

Your first agent is configured with a Contactverse engineer alongside you, then your team runs it from the NEXXOS™ console.

Describe the outcome

Say what the agent should achieve in plain language, and point it at the knowledge it needs: documents, site content, your systems.

Connect your stack

Telephony, WhatsApp number, CRM, booking and ticketing. The agent takes real actions, not just answers.

Test before anyone calls

Run scenarios against the agent, review transcripts, tighten the rules and re-run until the outcome holds.

Go live and watch

Deploy per channel, then track every session, outcome and escalation from one dashboard.

PLATFORM

Everything behind the conversation.

The same builder, workflow engine and analytics sit behind every channel. Nothing is cut down for smaller deployments.

Build an agent by describing it.

Set the agent's job, tone and boundaries in plain language. NEXXOS™ can also ingest your existing call flows and historical data to derive a starting configuration.

Agent purpose

Knowledge sources

Policy PDFsWebsite contentCRM recordsPast transcripts

Channels enabled

VoiceVideoWhatsAppWebOutbound

Configure in plain language

Reuse existing call flows

One agent, many channels

Driving results across teams.

Lead Qualification

AI agents qualify inbound leads in real time before handoff to sales.

Appointment Setting

Automatically book and confirm sales meetings across time zones.

Lead Qualification

AI agents qualify inbound leads in real time before handoff to sales.

Appointment Setting

Automatically book and confirm sales meetings across time zones.

INDUSTRIES

Same platform. Your industry’s language.

Every customer gets the full builder. Industry customisation arrives as an additional profile layer on top, never a cut-down version of the product.

Tour & Travel

Itinerary questions, booking changes, departure confirmations and post-trip follow-up, deployed on the agency’s own site and number.

Hotels & Hospitality

Reservations, pre-arrival requests, in-stay service calls and review follow-ups, handled across voice and WhatsApp.

Real Estate

Enquiry qualification, viewing scheduling and chase-ups, with every lead written straight back into the CRM.

Solar & HVAC

Quote requests, engineer scheduling, service reminders and job status updates, including outbound confirmation calls.

Your industry

The core platform is identical everywhere. Tell us the journeys that matter and we’ll map them onto NEXXOS™ with you.

We value your trust.

Security and compliance, built into every layer of NEXXOS™.

SOC 2*

GDPR

ISO 27001*

HIPAA*

* Certification in progress

Not sure what to ask? Use our checklist.

Customer data kept separate

Each customer’s data and conversations are kept separate from every other customer’s.

Hosted on AWS in your region

Your data stays in your region, hosted on AWS and encrypted in transit and at rest.

Auditable by default

Every session leaves a transcript, a verification record and an outcome: the evidence trail your risk and QA teams will ask for.

FAQ

The questions we get asked first.

No. Most teams start with one (usually inbound voice or WhatsApp) and add channels once that agent is behaving the way they want. The configuration carries over, so adding a channel is not a rebuild.

Onboarding is white-glove. A Contactverse engineer sets the first agent up with you: knowledge sources, workflows, integrations and test scenarios. After that your admin runs everything self-service from the NEXXOS™ console.

No. You describe your business in plain language, and a ContactVerse engineer sets up your first agent with you. After that your team runs it from the NEXXOS™ console.

Yes. NEXXOS™ connects to your telephony provider, and WhatsApp runs on your own business number through the WhatsApp Business Platform.

You define the escalation path per workflow. The agent hands over to a human with the transcript, the verification result and what it has already tried, so the customer does not repeat themselves.

Yes, on supported plans. You describe how your front desk should behave, then test it before any customer calls. Every conversation is logged with a transcript, so you can review what was said.

Your data stays in your region, hosted on AWS. Each customer's data is kept separate, encrypted whenever it moves and whenever it is stored, and never used to train AI models. Read our guide, 12 questions to ask any AI provider, and visit our Trust Centre.

Pricing depends on channels, volume and the integrations involved. Book a demo and we'll walk through a scoped figure for your deployment.

Ready to build with NEXXOS™?

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