Solutions
Connected support for dealerships, service centers, and roadside assistance.
From service scheduling to roadside assistance, ContactVerse AI agents help automotive brands deliver consistent support at scale.
Service appointment requests go unanswered after hours
Drivers call about repairs, recalls, and maintenance outside business hours, and a missed call often means a lost service visit or a customer who calls a competitor instead.
Service advisors spend the day on the phone instead of the bay
Scheduling, status updates, and basic questions consume hours that should go toward getting cars in and out of the shop faster.
Recall and maintenance reminders rarely go out
Every dealership has a list of vehicles due for service or recall work, but manually calling that list does not scale, so real revenue sits unworked.
Lead Response
Call every new sales or service inquiry back within seconds and book a qualified appointment on the spot.
Service Scheduling
Confirm, reschedule, and remind customers about service appointments automatically, without an advisor on the line.
Roadside & Status Support
Answer service status, pickup, and roadside assistance questions instantly, any time a customer calls in.
Recall & Maintenance Outreach
Run proactive outbound campaigns for recall notices and overdue maintenance that book an appointment or close the record out cleanly.
Billing & Financing Questions
Answer billing, financing, and warranty questions instantly, any time a customer calls in.
Qualification & Verification
Verify vehicle details, ownership, and timeline on every call, consistently, before it reaches an advisor.
Lead Scoring & Prioritization
Score inbound sales and service leads by intent and timeline so your team works the best opportunities first.
Proactive Follow-Up
Run automated multi-touch follow-up sequences across call and text based on each customer's service or purchase stage.
Operational Alerts & Audit Trail
Flag stalled service orders, pending payments, and missed callbacks before they become lost business, with every AI action logged for full visibility.
Security and compliance, built into every layer of ContactVerse.
SOC 2
GDPR
ISO 27001
HIPAA
